Home | UptimeLIVE Event

Business Strategy Event for MSPs

September 17th 2024
Business Design Centre London

Connectwork

UptimeLive is Here!

Join the groundbreaking business strategy event where MSPs and industry leaders unite under a thought-provoking, future-focused agenda. Uptime Live delivers actionable insights that fuel innovation, reliability, and scalability. This forward-thinking, value-driven, and not-for-profit event is one you definitely do not want to miss!

True Strategy Event

The first event exclusively dedicated to business strategy and growth for MSPs, hosted by experts with decades of experience and a vendor-neutral perspective.

Non-Industry Speakers

Hear and meet experts that have never been seen in our ecosystem before. These fresh perspectives and ideas will allow you to separate from the rest of the pack!

15+ Value Based Sessions

A strategy packed agenda focused on delivering real value to growth-orientated MSPs, with no sales pitches or product promotions.

600+ Attendees

Extensive networking opportunity with over 600 attendees to connect with over inclusive meals and exciting, to-be-revealed, evening entertainment.

Dedicated M&A Breakout

Combining a blend of intimate coaching sessions and larger keynote presentations, along with opportunities to network with like-minded MSPs.

20+ Vendor Sponsors

Engage directly with over 20 exhibiting industry vendors and get to know their contribution to MSP growth with the Uptime Live vendor awards.

Why

" UptimeLive is a project born from my decade long collaboration with Bradley Munday. Together, we lead Uptime, a leading global provider of outsourced services for MSPs. With over 200 shows under our belts and hundreds of partners, we've seen firsthand what makes an event successful.

Frustrated by the declining value of many industry events, we decided to take matters into our own hands and create the most valuable event possible. At UptimeLive, you can expect insightful, hard-hitting sessions with no sales pitches—just a creative and enriching environment designed for MSP growth. "

Jason Kemsley,

Director & Co-Founder

Uptime

8:30 - 9:00

Registration and Morning Coffee

Don't be shy, the early bird catches the worm, right?

9:00 - 9:45

Building Business Acumen

Speaker: Bradley Munday (Uptime), CEO

Uptime CEO Bradley Munday will kick off UptimeLive with a candid introduction to the event and share his insights on the latest industry developments. He will discuss the key challenges that keep MSPs awake at night and highlight how each session is designed to address these issues. Bradley's opening will set the stage for an engaging and informative event, focused on providing real value to MSPs.

9:45 - 10:30

A New Breed is here...

Speaker: Bradley Munday and Jason Kemsley

A new breed of MSP is here and they have the ability to scale quicker than ever before. Quite often these new breeds are picking up market share rapidly, based on our stats they grow 4x quicker than a traditional MSP. What are they doing and how are they doing it? We will dive into the detail live with the audience whilst also facilitating questions so viewers can extract as much value as possible.

10:30 - 11:05

Coffee Break

11:05 - 11:35

M&A is slowing down, what do you need to know?

Speaker: John Whitty (Air IT), Chairman

Join us for a comprehensive overview of mergers and acquisitions (M&A) in the MSP sector. This session will explore the current M&A landscape, including market trends, key drivers, and the impact on MSP businesses. Learn about the opportunities and challenges MSPs face during M&A processes, and gain insights into successful strategies for navigating acquisitions. Industry experts will share real-world examples and practical advice to help you make informed decisions and maximize value in the evolving M&A environment.

11:05 - 11:35

Compliance as a Service - the Fastest growing market in tech

Speaker: Greg Jones (Kaseya), VP of Business Development EMEA

Get ready for an engaging session on Compliance as a Service (CaaS)! Discover how MSPs can turn compliance into a strategic advantage and dive into the latest compliance trends. We’ll share exciting success stories and explore tools that make compliance a breeze, demonstrating how to keep your clients happy and risk-free while boosting your business. Packed with practical tips and lively discussion, this is a must-attend for any MSP looking to up their compliance game!

11:40 - 12:15

Building Business Frameworks for MSPs.

Speaker: Jason Green (EOS Worldwide)

This dynamic session brings in an outside expert who will discuss the concept of a business framework and the benefits it may bring to your business. As someone who isn't in the industry, this is a chance for us to step back and see the possibilities from someone who has done it many times before.

11:40 - 12:10

Scale to Exit

Speaker: Joe Burns, Reformed IT (SuperOps Evangelist)

A real session not to be missed, join Joe Burn from Reformed IT as we look at scaling to Exit. We will discuss strategies that MSPs can implement to improve their growth and valuation.

12:15 - 12:30

Meet a New Breed MSP

Speaker: Jim Captainino (Innova UK)

Discover how a real-world customer successfully leveraged Uptime to outsource their MSP functions in this compelling case study session. We'll delve into the challenges they faced, the solutions provided by Uptime, and the significant improvements in efficiency and service delivery they experienced. This session offers practical insights and inspiration for MSPs looking to enhance their own outsourcing strategies.

12:10 - 12:40

Compliance, Insurance, and AI – The Latest Wave of Conversations Driving Cybersecurity Services

Speaker: Kyle Torres, Sophos

Join Sophos as we discuss an overview with an aim to untangle the latest conversations driving cybersecurity services. Compliance, Cyberinsurance, and Generative AI all have end users asking questions. In this session we take a look at how each of these fit into the conversation around selling Cybersecurity Services.

12:30 - 13:30

Lunch

13:35 - 14:05

Secrets to Growth with 3 UK Leading MSPs

Speaker: Perry Ashby (Urban Network), Keith Bucknall (Outbound Group), Troy Midwood (Aabyss)

Join us as we bring on stage 3 of the leading names in the UK MSP space, to hear about how they are continuing to grow whilst maintaining healthy margins and unit prices. Hear the secrets behind the growth and the things you should focus on for the next stage of your business.

13:35 - 14:05

Connectwise - Fireside Chat

Speaker: Dan Scott, Connectwise

Join us for an insightful fireside chat with a renowned industry influencer as we delve into the current threats and opportunities facing MSPs. This discussion will cover emerging challenges such as cybersecurity risks, market competition, and evolving client demands. We'll also explore new avenues for growth, including advanced service offerings, technological innovations, and strategic partnerships. Gain a valuable perspective and actionable advice from an industry thought leader to help navigate and thrive in today's dynamic MSP landscape.

14:10 - 14:40

The Easy Marketing System that wins MSPs New Clients

Speaker: Paul Green, MSP Marketing Edge

Most MSPs have very haphazard marketing. A bit of LinkedIn here, a one off campaign there. But if you want to make it easy to grow your MSP, you need a marketing system.

In this new presentation for Uptime Live, the world's go to MSP marketing expert Paul Green will tell you about the 4 big marketing problems that stop you from winning new clients, and an easy 3 step system to overcome them

14:10 - 14:40

Rise of Unification - How to Overcome

Speaker: Ross Duncan, Heimdal

Join us for this insightful presentation on the rise of unification and outsource of monitoring, covering common challenges faced by MSPs. Gain a valuable perspective and actionable advice to thrive in today's dynamic MSP Landscape. The discussion will cover common challenges for different personas within a MSP, how to consolidate and scale quicker than before.

14:40 - 14:55

Two Minute Tips

Speaker: Sponsors

We tasked our sponsors with one job. Given 2 minutes and your knowledge of MSPs and the industry, please share the most useful and informative thing you have in only 2 minutes which doesn't include a sales pitch.

15 minutes of action packed value, get the notepad ready.

15:00 - 15:45

Afternoon Coffee

MAIN STAGE. 15:45 - 16:45

Keynote - Levi Roots

We are thrilled to be joined by Levi Roots to take us on an inspirational journey to end our day together. From a Musician to Morrisons, Levi went on a journey of true entrepreneurship as he embarked on his business venture with Reggae Reggae Sauce. An appearance on Dragons Den quickly followed and with a TV appearance that was seen around the world, the rest was history.

Join us for a keynote that promises to be inspiring and insightful—an experience worth attending on its own!

16:45 - 17:00

Wrap Up - Business Takeaways and Actions